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Diagram listing the five elements of a Success ProfileAll our vacancies are evaluated using the Civil Service's Success Profiles recruitment framework. We recommend reading the information on this page before you begin your application.

Success Profiles aim to deliver a better fit between you as a candidate and the job you're applying for, while also allowing you to present all of your skills and experiences. This enables us to take a more rounded approach to decision making when evaluating candidates.

Success Profiles candidate overview (PDF 635KB)

You should ensure you read the job description carefully to see what elements are required for the specific job you apply for. Not all of the elements are relevant to every role and they may vary depending on the profession, level and type of role.


The five elements of our Success Profile

Click on the panels below to learn about each element of our Success Profile and how best you can display these to us.

You can learn more about each element and how to demonstrate specific requirements on the website.

The aptitude or potential to perform to the required standard.

The Civil Service has a set of psychometric tests integrated with the Success Profiles Framework, which are used to assess people fairly and consistently. These include:

  1. Civil Service Verbal Test (CSVT) measures the ability to critically evaluate complex, written information.
  2. Civil Service Numerical Test (CSNT) measures the ability to evaluate numerical information critically, understand patterns and trends in data, and the ability to draw valid logical inferences from the information presented.
  3. Civil Service Judgement Test (CSJT) measures judgement and decision making ability in relation to the Civil Service Behaviours. The candidate is presented with realistic work scenarios and action options and is asked to identify the most appropriate response.

The test will be designed to reflect the pay band that you are applying for. If you pass, your results will be ‘banked’ for 6 months and you will not have to complete the tests again during this period if applying for other roles.

More information on the Civil Service Online Tests

The demonstration of specific professional skills, knowledge or qualifications.

If there is a requirement for a particular qualification or membership of a professional body, you may be asked to provide evidence of your qualification(s) or membership.

The actions and activities that people do which result in effective performance in a job.

Recruiting managers will choose a selection of behaviours which are best suited to the specific role. You will not be asked to demonstrate all behaviours.

When looking at behaviours, we want to get an understanding of the actions and activities that you have done (or would do) that result in effective performance in a job.

We strongly recommend using STAR to help you structure your behaviour statements:

Star technique is a structured step-by-step method used when applicants have been asked to provide examples of how they meet a job description or specification. Using this method allows employers to evaluate your examples in a structured and methodical way.

  • S – Situation or Context. Describe the situation by providing a background, set the scene for your statement.
  • T – Task or Target. Outline the task you had to complete and describe your responsibilities.
  • A – Action. What did you do? Explain the steps you took or the decisions you made (refer to the behaviour description to ensure it relates).
  • R – Result or Outcome. What was the outcome? Explain the outcomes of your actions, the results should be a positive one.

Make sure the statements are relevant to you and what is being asked.

Behaviour descriptors for our pay bands (PDF 1007.54 KB)

The things we do regularly, do well and that motivate us.
The knowledge or mastery of an activity or subject gained through involvement in or exposure to it.

When looking at your experience, we are looking for examples of things you have previously achieved or your knowledge in a particular field which are relevant to the job role.

Sometimes experience can be transferable from a non-work context. Skills gained through voluntary work or a hobby, such as teamwork or communication, can demonstrate the experience required for the role.


Get in touch

If you would like further information or have any questions, please contact our Recruitment Team at This email address is being protected from spambots. You need JavaScript enabled to view it..

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